Embed has installed its system technology at the new Helio Center FEC in Da Nang, Vietnam.
Reportedly the largest FEC in the country, the 157,000sq.ft facility utilises the Embed system for the cashless operation of its 150 games, four indoor rides and numerous outdoor activities.
Embed’s new Guest Check and group management solution is being used to manage the children’s edutainment centre. The system is designed to ensure the safe management of children by associating them with a parent or guardian via a unique ID wristband.
Additionally, the Embed system is used to manage the location’s ticket redemption, POS, value-add packages, access control and membership and loyalty.
“Helio made a great choice in choosing Embed to be our core management system, not only due to the credibility and stability of the software, but the high commitment of the support team won us over,” said Helio Center’s Phap Nguyen Cong. “Personally, I can see the essential role that Embed systems will play in the FEC industry's development in the near future.”
Embed’s director of international business development, Andrea Bisi, added: “We worked closely with the entire Helio team to supply a management solution that provides great customer experience and tools for the complexities of multi-activities centres like Helio. We are very pleased that this outstanding entertainment facility chose Embed.”
