Magic Dreams has created a dedicated helpline to deal with technical issues and support for its international clients.
For this integrated support service, Magic Dreams has recruited dedicated staff who are able to solve all problems relating to the company’s machines.
Luca Gerardini, general manager of Magic Dreams, said: "The choice to improve our technical service is due to the expansion of our machines in different parts of the world.
"This service will be the first step to accelerate problem solving time, allowing customers to minimise downtime in their gaming halls and casinos, therefore saving lost incomes."
More information can be found at www.magicdr.com.
