Coin-op / Pay-to-play Features

We hear a huge amount about the importance of new and exciting games and attractions, but how often does a company consider the customer experience? For the pay-to-play amusement industry, customer service has been fairly low on the list of priorities. Yet, as consumers increasingly voice their opinions via social networks and internet forums, can operators afford to ignore it any longer? InterGame speaks to customer service expert Elaine Allison to learn more about the fundamentals of effective customer service.
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Simon Liddle takes a look at the appeal of two of the amusement industry’s most enduring machine categories – pushers and cranes
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Half a century of innovation and entertainment.
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With a new venue and a new set of dates, ICE Totally Gaming will be seeking to build upon the momentum generated by last year’s edition of the show.
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Simon Liddle explores the ongoing success of skill-based amusement games
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Sports fans now have an array of opportunities to place bets on live events, yet only a handful of jurisdictions allow betting terminals in pubs and arcades – is the industry missing out?
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