Belgium-based DR Gaming Technology is celebrating a decade of operating its gaming management and jackpot systems in Switzerland.
In 2008, Grand Casino Bern became the first casino in the country to adopt the DRGT system. Subsequent to which, a number of DRGT designed and managed jackpots have also been added.
As DRGT grew, so did its legacy and market confidence, not only in Switzerland, but elsewhere too, and no more significantly than its home country of Belgium, where now all nine Belgian casinos operate on DRGT’s system.
Its next foray into Switzerland was at Casino Lugano in 2009, where “the system has reached outstanding levels regarding floor performance and reporting,” according to the casino’s CEO Emanuela Ventrici.
“Thanks to DRGT’s solution we are now able to automatically acquire information used to optimise our gaming performance. As the largest casino in Switzerland, based on the number of operational slot machines (430), the DRGT system has afforded us the ability to seamlessly link a wide range of manufacturers’ machines of varying ages to what is an extremely reliable and stable management and jackpot system.
“With their cashless solution, we can collect extremely useful and detailed information in order to improve the player experience and the floor performance. My marketing and slots managers rely on the system heavily and we could not run our business the way we do without it.”
DRGT’s next Swiss installation was at Casino Locarno, a year later, where the company’s jackpot functionality, ease of installation and multi-currency capabilities were key drivers behind the operation’s decision to appoint DRGT as its new gaming system service partner.
Casino Locarno IT manager Davide Bogo said: “The high availability, independent of a central DB, fast modifications and relevant updates, as well as DRGT’s compatibility with many machines, even old ones, have ensured a healthy and respected relationship over the last seven years.”
Following these installations Casino Geneva adopted the DRGT system in 2014, followed by Casino Davos’ adoption of DRGT’s jackpot and accounting system in November 2012, with Casino Neuchâtel following suit with a full suite when it opened its doors shortly thereafter, in December 2012.
The most recent two DRGT installations in Switzerland took place in 2015 at Casino Interlaken and Grand Casino Basel. At Basel, when the management team was looking to strengthen its systems and jackpot offering, DRGT stood out as the preferred systems partner again. Security, stability, and support all played a key role in appointing DRGT.
“With such strong support and endorsement from existing customers in Switzerland, DRGT continues to pursue further expansion into the country, across Europe and the globe,” said chief executive Jurgen De Munck.
“Most notable is the recent approval of a systems and tables side-bet installation quote by Casino Crans-Montana and an accounting, jackpot and cashless systems installation order for 256 devices from Grand Casino Luzern.”
