Jonathan Power, CEO at Onionsack, explains why chatbots have the potential to greatly enhance the betting experience by providing punters with a more personable and customised service.

Onionsack

MORE than 1.2 billion people actively use Facebook Messenger on a monthly basis. That’s a huge volume of users in anyone’s language, and one that is likely to grow further in the years to come.

Needless to say, it’s a figure that continues to catch the eye of gambling operators as they ponder how they can take advantage of such a popular messaging platform.

Read the full article in the latest issue of iNTERGAMINGi