The EGBA and RGA hailed the publication by CEN of the ground-breaking Workshop Agreement "Responsible Remote Gambling Measures," the first pan-European agreement aimed at providing a high level of consumer protection for online players in the European Union.
CEN is the European Committee for Standardisation, one of three European standardisation organisations officially recognized by the EU. The agreement defines nine policy objectives for the protection of online players and 134 concrete measures to ensure that those objectives are actually met.
The agreement is unique not only because of its comprehensive scope, but also because it is the result of seven months of discussion between a wide ranging group of stakeholders, including experts on problem gambling, players, industry representatives and addiction and criminology academics. This self-regulatory agreement does not replace but rather complement national and EU regulation covering online gambling.
