Theming specialist Scruffy Dog is now ISO 9001 certified for theming design, manufacture and installation.

iso certified, scruffy dog

ISO 9001 is a quality management system standard developed by the International Organisation for Standardisation, which is an association of governmental and non-governmental organisations from many countries.

The ISO 9001 standard is utilised to certify quality management systems that focus on continuous improvement, customer satisfaction and the active involvement of both management and employees in a process-based approach.

“To achieve this certification, we demonstrated our management and operational practices meet the standards in which our clients expect,” said the company’s Matt Rees.

“As an ISO 9001 certified company, we can ensure we are able to meet the needs of not only our existing customers but all new and future prospective customers by delivering an excellent level of customer service, implementing an effective quality management system and delivering an exceptional standard of goods and services.”