Forks N Pins in Patna, east India, has chosen Semnox’s Integrated Food Court Management System and the company’s Premier cashless debit card solution to manage its food court, game zone and bowling alley.
As the largest food court and entertainment centre in the region, Forks N Pins is among the most popular destinations in today's competitive market in Patna. Semnox has played an important role in this by streamlining the location’s day-to-day operations and helping to maximise revenues, increase footfall and improve customer spending. This has been accomplished by introducing a cashless debit card system that integrates the operations of the food court, entertainment centre and bowling alley under a single management software system.
“Our goal was to provide each guest with prompt, professional, friendly and courteous service and Semnox’s Food Court System has helped us provide prompt and quick service to our customers using its debit cards,” said Chhayank Ankur, owner of Forks N Pins. “The seamless integration of the card system between our Food Court and Game Zone has helped us design and launch various promotional campaigns that have turned out to be cost effective and helped us maximise our revenues.
“Riding on the success of this location, we are now planning to add more locations and look forward to working with Semnox.”
“With various functionality such as integrated promotion and campaign management, very well defined and comprehensive loyalty management combined with the power of Semnox’s cashless debit card system makes our Food Court solution a powerful tool that meets the current needs of our customers and is able to handle current market competition,” said Manuel Praveen, client manager at Semnox Solutions. “We are happy to know that Forks N Pins has benefitted from our system and look forward to a mutually beneficial relationship with them.”
